
Featured Customers – Success Stories
Challenge
- Senhora Bodyline Sdn Bhd – an established facial, slimming and spa center in Malaysia wanted an IT Make-Over to provide significant improvements to its customer service, operation efficiency and productivity.
- The company did not use any software to run its operation.
- The company wanted an user friendly, easy-to-use system that is 100% helpful to its business.
Solution
- Senhora selected Refine Solutions Business Specific solutions – RS Beauty for its rich features, ease of use, scalability and customizable.
Results
- An total IT make-over throughout the company make Senhora a big leap-frog in running the wellness business. The following benefits are achieved in the successful implementation of RS Beauty.
- Sales revenue increased with targeted method of Marketing and better customer experience
- Increase customer retention with Rewards Management
- Easy branches manageability remotely anytime and anyway with multi branches supported
- Simplify Sales & inventory control
- Details reports generation to give various dimension view into company operation
About Senhora Bodyline Sdn Bhd:

Senhora Bodyline Sdn Bhd
No. 106, Jalan Perwira Satu, Taman Ungku Tun Aminah,
81300 Skudai, Johor Bahru, Johor.
Tel / Fax: 07-558 3828 Email: senhora_bodyline@yahoo.com
Challenge
- Unicast – a leading Singapore based company providing non-ferrous jobbing foundry casting for marine repairs, industrial & maintenance services – wanted an Integrated Business Solutions, ERP system capable of providing significant improvements to its operation efficiency and productivity.
- The company relied on standalone software and basic spreadsheet application to run its daily operation.
- The company wanted an easy-to-use and integrated system that is affordable.
Solution
- Unicast selected Refine Solutions ERP for its ease-of-use, fully customizable to its operation needs and the affordability of the system.
Results
- With the successful implementation of the ERP system, Unicast enjoys the improved operational efficiency, providing a seamless communication and information flows and speed up the entire business processes. All forms of human errors and information inconsistency is reduced.
- The company’s competitiveness is sharpened, the operational expenses is reduced and its revenue has increased ultimately.
Bonus
- Unicast ERP system has been approved and successfully granted under Maritime Enterprise IT Development (MERIT) Programme. This grant is managed by Maritime and Port Authority of Singapore (www.mpa.gov.sg).
About Unicast Engineering & Trading Pte Ltd:

UNICAST Engineering & Trading Pte Ltd, the Company, was incorporated on 1987 in the Republic of Singapore. It's mainly a non-ferrous jobbing foundry castings of almost all types of Copper Alloys - Bronze Castings catering for marine repairs, industrial & maintenance services with prompt delivery. Process of casting is basically sand casting of CO2 system. However, jobs done here are alloying from basic raw materials and not just melting from bronze ingots. In the course of the past 20 years, the integrity and quality of our products has been gradually proven confirmed by our customers. In certain wear and tear parts, we have been ugprading for our valued Customers with their satisfaction of longer wearing durability.
Company website: www.unicast.com.sg















